Winzyshop Terms of Use

Introduction

By accessing or using our Website, you agree to these Terms. Please read these Terms carefully and contact us if you have any questions.

Services and Products

Winzyshop offers a variety of products to customers. These products may include electronics, clothing, accessories, and more. Our suppliers may be from different regions, and products are shipped directly from our suppliers to customers.

Customer Accounts

Creating an account is not mandatory to shop on our website. However, by creating an account, you can personalize your shopping experience and easily track your orders. It is important to provide accurate and complete information when creating an account. You can manage or delete your account through the account settings page.

Orders and Payment

Winzyshop accepts the following payment methods:

Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Sofort

Accepted payment methods may vary depending on your country. Once you complete your order, the payment process will be handled by our secure payment providers. You will receive an email confirming that your order has been received and is being processed.

Shipping and Delivery

Winzyshop delivers worldwide but prioritizes the European region. The average delivery time for the European region is 6-20 days. Delivery times and fees may vary depending on the region from which the product is sourced and the delivery address. Information regarding tracking and delivery will be provided in the order confirmation email.

Delivery Issues

In case of any damages or losses during delivery, we ask our customers to contact us. Necessary steps will be taken promptly to resolve the issue. If your order does not arrive or is damaged, you can request a full refund. If the product is incorrect or damaged, it can be replaced with a new one.

Returns and Cancellations

Winzyshop prioritizes customer satisfaction. Our return and cancellation policy is as follows:

You can return your order within 15 to 60 days of receiving it.
The reason for the return could be a defective product, incorrect product, or a product that does not match its description.
All of our products are eligible for return.
The product must be in its original packaging and unused for the return process.

For return or cancellation requests, please contact our customer service team.

User Responsibilities

When using our website, you must adhere to the following rules:

Do not engage in illegal activities.
Do not infringe on the rights of others.
Do not send spam or unsolicited messages.
Do not compromise the security of our website.

Intellectual Property

All content on our website (texts, images, logos, etc.) is owned by Winzyshop or content providers and is protected by copyright laws. Unauthorized use is prohibited.

Liability Disclaimer and Limitations

Winzyshop is not liable for defective products or service interruptions. However, all reasonable steps will be taken to ensure customer satisfaction.

Changes

Winzyshop reserves the right to change these Terms at any time. Changes will take effect immediately upon being posted on our website. Therefore, we recommend that you review the Terms regularly.